For HIV queries only:

Contact us

Covid-19 pandemic update 

In response to the coronavirus pandemic, we have closed walk in sexual health services and cancelled all routine appointments.

The top priority of the NHS in this pandemic is to protect our patients and our staff from the spread of infection and to support NHS capacity in responding to the scale of the pandemic.

If you are self-isolating or have a cough and/or fever, please do not attend our services.

In line with national guidance, we are severely restricting access to our clinics in order to reduce face to face contacts.

We want to do the best for all patients within the current and rapidly changing situation, but our priorities are:

  • Timely treatment if you have a diagnosed sexually transmitted infection
  • Medication for those who may have been exposed to HIV in the last 3 days 
  • Sufficient access to contraception – although you may not be able to access your preferred method at this time
  • Timely access to emergency contraception
  • Helping you if you have been sexual assaulted
  • Ensuring that we continue with young and vulnerable person safeguarding actions

If you have an urgent sexual health problem or need HIV post-exposure prophylaxis - need contraception or emergency contraception (e.g. the morning after pill) you can book a telephone appointment here.

Contact one of our clinics

The clinic phone lines can get very busy and we know how frustrating it can be to not get an answer. Therefore, if you have a non-urgent query, we advise that you email the reception staff and they will get back to you as soon as possible.

Ambrose King Centre, Royal London Hospital

By phone: 020 7480 4737

By email: BHNT.AKC-Reception@nhs.net

Sir Ludwig Guttmann health and wellbeing centre

By phone: 020 7480 4737

By email:  bhnt.slg-reception@nhs.net (Sexual Health queries only)

By email:  bartshealth.gwcslgadmin@nhs.net (HIV queries only)

Greenway Centre, Newham University Hospital

By Phone: 0207 363 8939

By email: bartshealth.gwcslgadmin@nhs.net (HIV queries only)


Sylvia Pankhurst Centre, Mile End Hospital

By phone: 020 7480 4737 all queries including termination of pregnancy/referrals only

By email: BHNT.THCASH@nhs.net

Sexual health test results 

By phone:  020 3594 4407 Monday to Friday, 9am to 5pm - for test results enquiries only. For all the other enquiries, including bookings please see numbers above.

Graham Hayton Unit, Royal London Hospital

By phone: 0207 377 7039 (HIV queries only)

By phone: 0207 377 7616 (call this number if you are unwell for nurses and to arrange prescriptions)

Feedback and complaints 

Please contact the Barts Health NHS Trust Patient Advice and Liaison Service (PALS) with your comments and suggestions based on your experience of our services or our website.